Adeola Elizabeth Olla

BETTY OLLA ADEOLA

Phone: +971 543870234
Email: [email protected]
Location: Nigeria /UAE

PROFESSIONAL SUMMARY

Dedicated and detail-oriented Virtual Assistant with over 3 years of experience in customer service, administration, and hospitality. Skilled in email management, scheduling, customer support, data entry, document preparation, and handling multiple tasks in fast-paced environments. Strong communication, organizational, and problem-solving abilities with a commitment to delivering excellent client support remotely.

CORE SKILLS

• Virtual Assistance
• Email & Calendar Management
• Customer Support
• Data Entry & Record Keeping
• Administrative Support
• Microsoft Office Suite
• Google Workspace
• Appointment Scheduling
• Online Research
• Document Preparation
• Communication & Interpersonal Skills
• Time Management
• Multitasking
• Attention to Detail

WORK EXPERIENCE

Customer Service / Waitress
Ramee Dream Hotel, UAE

• Assisted customers professionally and resolved inquiries efficiently.
• Managed multiple customer requests in a fast-paced environment.
• Maintained accurate records and processed transactions.
• Collaborated with team members to ensure customer satisfaction.

Receptionist
Havana Hotel, Nigeria

• Handled front desk operations and customer inquiries.
• Managed appointments, reservations, and administrative tasks.
• Maintained organized records and documentation.
• Provided exceptional customer service to guests and visitors.

Customer Service Representative
Bay Rock Club, Nigeria

• Responded to customer concerns and provided solutions.
• Maintained positive client relationships through effective communication.
• Supported daily administrative and operational activities.

EDUCATION

Aviation Course Completed
Awaiting AITA Certificate

ADDITIONAL INFORMATION

• Fluent in English
• Experienced in working with diverse customers
• Proficient with computers, email communication, and online collaboration tools
• Available for remote work and flexible schedules