Nilam Ridhayani

Resume

Nilam Ridhayani

Virtual Assistant & Administrative Specialist

About

PROFESSIONAL SUMMARY

Resourceful Administrative Professional & Virtual Assistant with 8+ years of experience supporting organizational operations, document archiving, financial administration, and public communications. Proven track record in streamlining office workflows, managing calendars and communications, maintaining data accuracy, and coordinating with diverse stakeholders. Strong background in English Education with professional working proficiency in English, adept at utilizing digital collaboration tools like Google Workspace, MS Office, Notion, Zoom, and Google Meet.

CORE COMPETENCIES & TOOLS

Administrative Support: Email & Calendar Management, Executive Support, Document Archiving & Records Management, Data Entry, Meeting Scheduling, Report Preparation.
Financial Administration: Budget & Expense Tracking, Financial Reporting, Fund Allocation, Record Keeping.
Communication & Digital Content: Public Relations, Social Media Management, Digital Content Creation, Stakeholder Coordination, Customer Support.
Software & Tools: Google Workspace, Microsoft Office (Excel, Word, PowerPoint), Notion, Zoom, Google Meet.

Experience

Sept 2017 – Present

Part - Time Administrative Officer at Makassar City Government

• Oversee daily office operations, archiving, and digital filing systems.
• Perform data entry and generate administrative reports using Google Workspace & MS Office.
• Coordinate communications between internal government departments and external stakeholders.

Oct 2025 – Present

Public Relations Officer at Bitowa Village Office, Makassar

• Manage official social media channels and design digital information content.
• Coordinate public relations campaigns and respond to community inquiries professionally.

Jan 2025 – Present

Treasurer at Community Shelter Program

• Oversee full-cycle financial administration, including budget planning, expense audits, and disbursement procedures.
• Prepare transparent financial statements and audit-ready ledger documentations to ensure institutional accountability.
• Strategic allocation of funds to optimize operational budget efficiency for community welfare initiatives.

Jan 2013 – Dec 2017

Private English Tutor at Freelance / Self-employed

• Developed custom interactive English learning programs tailored to student goals and proficiency levels.
• Managed lesson schedules and monitored educational progress to ensure learning objectives were consistently met.

Education

March 2020 – March 2023

Bachelor of Education (S.Pd.) in English Education at Universitas Muslim Indonesia

Graduated with a GPA of 3.46/4.00. Authored an undergraduate thesis titled “An Analysis of Teacher’s Pedagogical Competence in Teaching English for Young Learners.” Completed additional professional certifications including Introduction to Personal Branding (University of Virginia) and First Step Korean (Yonsei University).