Admin support
PROFILE
I am a driven professional with an open mindset, capable of working effectively both independently and within a team. I learn new skills quickly and apply them efficiently in practice. I consider flexibility a natural part of my working style.
SKILLS & TALENTS
PERSONAL SKILLS
Reliable, diversity, flexible, proactive, empathetic, skilled in planning & organisation, result-oriented, autonomous, collaborative, responsible, self-development
WORK-RELATED SKILLS
Excel, Word, PowerPoint, video & photo editing, Lightroom, Photoshop, Clipchamp, Canva, OneNote,
OneDrive, Microsoft Teams, Photography
LANGUAGES
• Dutch: native language
• French: basic spoken and written proficiency
• English: fluent spoken, fluent written
WORK EXPERIENCE
SHOP ASSISTANT | CARREFOUR OOSTAKKER | 2007 – 2008
• Catering department: replenishing the display and serving customers.
• Fruit & Vegetables department: replenishing the displays.
=> Temporary position to cover absent employees.
OPERATOR | BENTELER | 2008 – 31/06/2011
• Assembly of spring struts and components on the rear axle.
=> Resigned voluntarily due to limited internal growth opportunities.
OPERATOR | HALUX NV | 04/07/2011 – 21/07/2011
• Operating milling and sawing machines and assembling cabinet doors.
=> Resigned voluntarily as the role was not a suitable match.
MULTIPLE ROLES | VOLVO CAR GHENT | 18/08/2011 – 31/08/2022
18/08/2011 – 29/05/2016 OPERATOR
• Assembly of components on engines.
=> Served as the contact for cost: drafting WESes (work instruction clarifications and quality attention
points) and collaborating with Process Engineers during line rebalancing.
29/05/2016 – 25/01/2017 IMQ (INCOMING MATERIAL QUALITY) LOGISTICS CENTRE
• Quality control, content verification, and quantity inspection of parts destined for shipment to Malaysia.
• Auditing of assembled pallets.
25/01/2017 – 04/02/2019 QS (QUALITY SPECIALIST) FINAL ASSEMBLY
• Providing operational support and conducting analyses of quality issues.
• Working within a cross-functional team alongside Swedish and Chinese colleagues.
04/02/2019 – 13/11/2019 IMQ / LQI (LINE QUALITY INTERVENTION) FINAL ASSEMBLY
• Compiling reports on defective parts received from suppliers.
• Supporting the production team during first-line analysis.
13/11/2019 – 31/08/2022 QUALITY SUPPORT NEW MODEL LAUNCH + QS RUNNING PRODUCTION UNDER BODY
• Conducting risk analyses of potential quality issues ahead of new model launches.
• Providing operational support and performing analyses of quality issues in running production.
• Initiating and monitoring concept changes driven by quality concerns.
• Collaborating within a cross-functional team with Swedish and Chinese colleagues.
• Drafting inspection instructions detailing what to inspect, how, and why each check is critical – including
the consequences of non-conformance.
QUALITY ENGINEER | ECA NV | 01/09/2022 – 12/05/2023
• Supporting the development of a new structure for both the quality department and its associated
processes.
• Performing root cause analyses of reported quality issues, implementing temporary containment
actions to protect the customer, deploying permanent corrective solutions, and verifying their
effectiveness.
• Monitoring and reporting on internal rejections.
• Drafting work instructions and quality alerts.
• Maintaining close contact with customers and suppliers through on-site visits and online meetings to
manage relationships and address quality matters and complaints.
• Performing measurements using a CMM and peel test (tensile testing machine).
QUALITY ENGINEER | EKOPAK | 15/05/2023 – PRESENT
• Supporting the development of an ISO 9001-compliant quality management structure.
=> Drafting and formalising work instructions and procedures.
• Following up on reported quality issues and coordinating containment actions to safeguard the
customer.
• Conducting product audits on-site, at supplier premises, or at customer locations.
• Providing cross-departmental support, including production and the French office.
• Environmental responsibilities: managing internal waste streams and monitoring the handling and
disposal of hazardous substances.