Postscript is redefining marketing for ecommerce companies. By introducing SMS as an entirely new channel for ecommerce stores to engage, retain, and convert their customer base, brands are seeing huge ROI with Postscript. Backed by Greylock, Y Combinator and other top investors, Postscript is growing fast and looking for remarkable people to help build a world class organization.

As Senior Engineering Manager for the Marketing AI and SMS Sales Teams at Postscript, you will lead highly skilled product engineers that bring our AI experiences to life for marketers in collaboration with our AI/ML engineering team. Engineering Managers are directly responsible for day-to-day people management of their direct reports. They focus on leadership, people management, and delivery/execution duties. This team in particular is focused on our new AI messaging products. Our backend, primarily Python within an AWS architecture, is evolving to meet scalability and complexity demands. Your team will be responsible for building the product experiences necessary to ensure AI is adopted. You will also be exposed to AI tools and techniques in partnership with our AI/ML team.

The ideal candidate has multiple years of experience leading both IC engineers at their career pinnacle and managers of smaller engineering teams. Additionally, the ideal candidate has a passion for AI, product engineering and delivering great work that drives business value and improves the customer experience. The best candidates possess the ability to perform the duties of a lead engineer, project manager, and people manager on any given day and know when and how to switch between those hats as needed to achieve success for their team(s) and the overall company.

Primary duties

  • Lead two teams of engineers that are enabling the steel threads of our first AI products
  • Collaborate with AI engineering teammates (and their leader), product managers, business stakeholders, designers, and others to plan and execute work
  • Carry out performance management duties for your direct reports via just in time feedback, 1:1s, annual reviews, and continuous improvement opportunities
  • Consistently provide ongoing technical mentorship and general professional development for your direct reports and other engineers at Postscript
  • Establish and continually improve development and team processes that yield maximum efficiency in day-to-day engineering operations
  • Partner with and grow Staff Engineers and technical experts in the organization to develop technical roadmaps and complete technical initiatives to enable engineering efficiency, handle the growth of our platform’s scale, and improve velocity
  • Recruit and hire engineers on your team and on other teams, raise and advocate new positions on your team, and directly participate in the screening and evaluation of candidates
  • Lead and participate in culture initiatives that will help us create the best engineering organization in the world

What We’ll Love About You

  • A proven career directly managing engineers and developing top performers into principal engineers.
  • Experience mentoring staff engineers and highly technical contributors.
  • Demonstrated excellence in recruiting and onboarding engineers.
  • Clear passion for people, management, and enabling people to do their best work
  • Early stage/high growth SaaS experience.
  • Lead teams that have maintained critical infrastructure that internal and external developers build on.
  • Introduced and maintained systems with a high level of observability (alerting, logging, monitoring).
  • Lead teams that support deeply embedded integrations with external ecommerce and our own internal platform systems
  • Experience working with AI technologies (predictive and generative)
  • Demonstrated passion for delivering great products (martech SaaS or ecommerce experience preferred)

What You’ll Love About Us

  • Salary range of USD $230,000-$257,000 base plus significant equity regardless of location
  • High growth startup – plenty of room for you to directly impact the company and grow your career!
  • Remote team – work from home (or wherever!)
  • Fun – We’re passionate and enjoy what we do
  • Competitive compensation and opportunity for equity
  • Flexible paid time off
  • Health, dental, vision insurance
  • Other great perks