Hi, we’re DuckDuckGo, the online protection company and remote-first team of 300+ on a mission to raise the standard of trust online. Founded in 2008 and profitable since 2014, we have millions of users across our free privacy browser (Mac, Windows, iOS, and Android), search engine and Privacy Pro, with annual revenue exceeding $100m USD. We pride ourselves in our culture of trust, inclusivity and empowered project management. Each team member fully owns their projects, from scoping, through execution, to postmortem. If you seek that level of end-to-end ownership of your work, you’ve come to the right place!
Your Team and Role
Working on the Partnerships Team, you will collaborate with internal and external stakeholders to ensure smooth operation and growth of our business. As a Senior Business Operations Manager, you will:
- Learn and demonstrate strong command over various internal software systems, like document storage platforms, data visualization and reporting systems, as well as external revenue reporting sites, affiliate portals and app store dashboards.
- Support partner relationships, engaging with distribution partners and data providers, handling associated operational matters.
- Understand search-industry specific ad metrics, their underlying drivers, and their inter-related dynamics, to support decision-making that balances revenue growth with user experience.
- Collaborate with product, user insights, data science and finance stakeholders to consider a holistic view of user’s search experience to improve the search engine and meeting company objectives.
Examples of projects you might lead or collaborate on include:
- Use data to tell compelling stories about measurable problem areas in DuckDuckGo search.
- Recommend improved internal workflows for reporting low-quality results, from collection to analysis to reporting to third-party providers.
- Building reports to help craft stories about our ad performance metrics
About You
- 5+ years of experience and proven success in similar roles in managing web-based business operations, such as business development, marketing, or product management.
- Intermediate programming skills in Python or a similar programming language.
- Effective project management skills coupled with excellent organizational skills, prioritizing workload based on company priorities, adhering to schedules and providing frequent task and project updates.
- Strong team orientation and ability to collaborate cross-functionally.
- Critical thinking and problem-solving skills, devising improvements to processes and contributing to tactical and strategic initiatives.
- Understanding of search, digital advertising or e-commerce landscapes, with strong awareness of established and disruptive brands.
Compensation
$178,500 USD annually and stock options. Compensation is identical within professional levels, regardless of geographic location or team. Compensation for each professional level is transparent across the organization.
Our Team Member Support Guide explains how we prioritise your wellbeing including paid parental leave, office setup and co-working allowances.
Hiring Process
Hiring works best when it’s a two-way street. Learn how we help you get to know DuckDuckGo and envision your future role here. Find out more about how we hire.
Diversity, Equity and Inclusion
DuckDuckGo provides equal work opportunities to all team members and applicants, and it prohibits discrimination and harassment of any type on the basis of race, color, ethnicity, caste, religion, age, sex (including pregnancy), national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by our policies or federal, state, or local laws.
We want to ensure that our hiring process is accessible. If you need reasonable accommodation for any part of the application process because of a medical condition or disability, please send an email to [email protected] to let us know the nature of your request.
Please note that:
- Expect to travel at least two times a year: once for our all-hands meetup and again for a team retreat (each around 4-5 days). While extenuating circumstances may impact attendance, everyone is strongly encouraged to attend.
- While we offer a flexible work arrangement with no core hours, expect an average full-time commitment of 40 hours per week.
- A successful candidate must pass a background check as a condition of joining the team.
- By applying for this role, you confirm that all information submitted is accurate and complete. You further acknowledge that providing false or fraudulent information during the application process is cause for denial of an offer, revocation of any existing offer, or other adverse action, up to and including termination after the start of your commencement of work.
