At GoDaddy the future of work looks different for each team. Some teams work in the office full-events or offsites. Your hiring manager can share more about this role’s hybrid or remote time, others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely.

This position may be a hybrid or fully remote position, as decided by your manager. If designated as hybrid, you’ll divide your time between working remotely from your home and an office location, so you should live within commuting distance. If designated as remote, you’ll be working remotely from your home and may occasionally visit a GoDaddy office to meet with your team for designation. 

While our Center of Excellence is located in Arizona, this position is open to other additional states (remotely).

This position is not eligible to be performed in Alaska, California, Colorado, Louisiana, Massachusetts, Mississippi, New Jersey, New York, North Dakota, Oregon, or the Virgin Islands.


Our shifts may require working nights, weekends, and holidays.


As with many sales roles, our compensation combines both an hourly rate ($16/hour) and variable compensation plan (with no cap). Employees working full-time start annualized at $33,280 and those who meet 100% of target for their variable would be all in starting in the mid to low $60K. The great news is that in 2022, many Guides consistently exceeded their sales goals and landed in the $90-95k range, and some were even higher, since there is no cap on the variable.

Join our team.

This team primarily conducts outbound sales calls to new GoDaddy customers located in Australia and Canada. As new business owners establish relationships with GoDaddy online, our focus is to welcome them in and ensure they have selected the best products and services that align with their company needs. Using your extensive knowledge of all our tools and resources available to help them grow, you’ll look for opportunities to deepen relationships by offering new products and services. 

What you’ll get to do…

  • Leverage our service offerings, including site update minutes that are included with customers’ purchases.
  • Perform ongoing needs analysis with our customers in an effort to make recommendations regarding updates to their websites
  • Recommend products, services, and/or online strategies to help customers with their business or individual needs with a one-call, one-customer, one-unique-story-at-a-time mentality.  This could include describing new products/services or helping customers renew or purchase additional products/services.
  • Adhere to department performance and productivity standards such as Sales Metrics, NPS and customer availability

Your experience should include…

  • Demonstrated success in a consultative sales & customer service role is required
  • Previous consultative sales experience is required
  • Previous Sales cycle management experience is preferred
  • Knowledge of software and web development implementation methods and constraints – especially in context with WordPress and Online Store
  • Ability to interact and communicate effectively cross-functionally and within various levels of the organization
  • Team-oriented and the ability to work effectively on a team
  • Excellent written and verbal communication skills
  • Strong customer relationship management skills, attention to detail, organizational and telephone skills and commitment to customer satisfaction
  • Ability to have quality conversations and quickly understand different kinds of people and their businesses
  • Ability to maintain high energy levels on calls and actively listen for extended periods of time
  • Good organizational skills and the ability to thrive, multitask and prioritize in a high-volume and fast-paced environment
  • Ability to manage sensitive and critical client information
  • Strong understanding or strong willingness and aptitude to learn Internet and website technologies

You might also have…

  • Knowledge of internet commerce, websites, SEO, and social media trends is highly preferred
  • Relevant knowledge regarding a small business’ online footprint, and the best ways to continue to promote their products/services on the web is preferred
  • Knowledge of GoDaddy products and services such as Website Builder, Quick Shopping Cart, Online Store, and Search Engine Visibility preferred