Overview

At AutoDS, recently acquired by Fiverr, we’re revolutionizing the eCommerce world by providing innovative tools that empower online sellers globally. As a fast-growing company, we’re looking for talented individuals who are passionate about technology, eCommerce, and making a real impact. If you’re ready to join a dynamic team and thrive in a collaborative, fast-paced environment, we’d love to hear from you!

We are seeking an experienced and highly organized Team Manager to lead two critical operational groups within our global company: the Platform Account Operations Team and the Strategic Product Curation Team.

This role is ideal for someone who excels at managing people, optimizing high-volume operational processes, understanding digital platform ecosystems, and ensuring peak operational performance in large-scale e-commerce automation systems.

Responsibilities:

  1. Lead & Manage Daily Operations
    • Platform Account Operations Team — responsible for the preparation, lifecycle management, and maintenance of operational accounts on various digital and social media ecosystems.
    • Strategic Product Curation Team — responsible for discovering and validating high-potential products on leading global e-commerce marketplaces.
    • Oversee 2 operational departments:
    • Plan, prioritize, and coordinate daily workloads.
    • Ensure Key Performance Indicators (KPIs), Service Level Agreements (SLAs), and deadlines are consistently achieved.
  2. Optimize Platform Account Readiness
    • Develop and maintain lifecycle strategies for high-volume operational accounts, including initial setup and preparation.
    • Diagnose, troubleshoot, and resolve complex account challenges, restrictions, and behavioral issues related to platform policy.
    • Ensure the required inventory of operational accounts is maintained.
    • Work closely with engineering teams to align account behavior with operational support infrastructure.
    • Track key performance metrics such as account readiness success rate, longevity, platform compliance rate, and throughput.
  3. Improve Strategic Product Curation Quality
    • Build and maintain clear guidelines and methodologies for identifying high-potential e-commerce products.
    • Monitor team performance and daily output quality.
    • Ensure product research relevance and alignment with current e-commerce market trends.
  4. Cross-Team Collaboration
    • Act as a communication bridge between operational and technical teams.
    • Communicate operational bottlenecks, changes in platform behavior, and opportunities for process improvement.
    • Participate in strategic discussions and implement high-level operational decisions.

Requirments:

  • Required. Experience with high-volume account lifecycle processes, including initial setup and maintenance.
  • Required. Experience working with proxies, VPNs, Geo positioning emulation technologies.
  • Required. Experience working in Google Sheets/Excel.
  • Experience with systems designed for the simulation or management of multiple digital user environments (e.g., emulators, sandboxed environments) will be a huge plus. For example, Genymotion, Genymotion SaaS or their alternatives (AWS Device Farm, BrowserStack)
  • Experience with specialized multi-account management and security systems will be a huge plus. For example, Multilogin, Dolphin.
  • Experience managing operational or technical teams (3+ years).
  • In-depth understanding of digital platform ecosystems, account behavior, and high-volume operational demands.
  • English: Upper Intermediate or higher. This is the main language you will communicate with your team;
  • Russian (not required, but will be a plus – to communicate with developers team);
  • Strong teamwork and leadership abilities;
  • Excellent communication and cross-functional collaboration skills;
  • High sense of responsibility and ownership over operational success;
  • Strong analytical and complex problem-solving skills.

Ready to take your career to the next level with AutoDS? Join us and be part of a global team that’s driving the future of eCommerce innovation. Apply today and help us create cutting-edge solutions for online sellers worldwide!