Overview

Bloomreach is seeking an experienced revenue marketer to join our growing Customer Marketing team. This person will primarily be responsible for creating and managing campaigns for our customer base that will generate sales pipeline to meet the overall company’s upsell/ cross-sell goals.

This is an exciting opportunity for someone with proven experience managing B2B demand generation campaigns to work with some of the world’s top brands and establish strong revenue generation programs amongst existing customers.

Your job will be to:

  • Understand the Bloomreach customer segments and identify opportunities for upsell and cross-sell that will help achieve company goals.
  • Leverage a variety of channels to design effective pipeline-generating campaigns and ongoing programs. Develop, launch, and report on programs regularly.
  • Develop an Enterprise customer ABM program, to improve customer engagement with our top tier customers.
  • Project manage each of your programs, working with appropriate stakeholders and driving projects forward with a focus on communicating meaningful messages to various customer groups in a timely manner.
  • Establishing processes as needed to meet objectives. This is a new role so some processes may not yet exist. A builder mentality is needed to understand what needs to be created and take initiative to pull people together to do it.
  • Participate in the larger Customer Marketing and Relationship Marketing team initiatives as needed. Bloomreachers love to brainstorm and learn lessons from team members in other roles and departments to maximize creativity and improve our programs.

Your success story will be:

  • In 30 days, (with help) you will create campaign plans for upsell/ cross-sell campaigns to segments most urgently needed
  • In 90 days, you will have gained buy-in on campaign plans and executed the necessary elements in order to launch multiple campaigns to support the quarterly pipeline goals
  • In 180 days, you will create an always-on nurture strategy for upsell/ cross-sell programs to deliver predictable results

You have the following experience and qualities:

Professional experience

  • BA/BS degree or equivalent
  • 5-8 years experience in B2B marketing, with specific experience in demand generation
  • Project management experience
  • Experience working directly with sales teams to enable them to effectively follow up on campaigns, chasing every lead to full follow up, etc
  • Strong analytical skills to determine effectiveness and ROI of customer marketing programs and provide insights for future improvements

Personal qualities

  • Excellent written and spoken communication skills
  • Strategic thinker that can see beyond the day-to-day grind to help reach marketing and sales goals, create a stronger brand, and improve the customer experience
  • Ability to design and implement new processes and communicate to the organization about those processes

What tech stack do we use? 

Experience with these tools is preferred, but not required.

  • Hubspot (or similar marketing automation platforms)
  • Salesforce
  • Asana

Excited? Join us and transform the future of commerce experiences.

Bloomreach is the world’s #1 Commerce Experience Cloud, empowering brands to deliver customer journeys so personalized, they feel like magic. It offers a suite of products that drive true personalization and digital commerce growth, including: Discovery, offering AI-driven search and merchandising; Content, offering a headless CMS; and Engagement, offering a leading CDP and marketing automation solutions. Together, these solutions combine the power of unified customer and product data with the speed and scale of AI-optimization, enabling revenue-driving digital commerce experiences that convert on any channel and every journey. Bloomreach serves over 850 global brands including Albertsons, Bosch, Puma, FC Bayern München, and Marks & Spencer. For more information, visit Bloomreach.com.

Regional benefits – US:

  • Health care including medical, dental, and vision insurance
  • 401k Plan with employer contribution
  • Work from home budget
  • Udemy subscription
  • $1500 towards professional development
  • Unlimited time off

More things you’ll like about Bloomreach:

Culture:

  • A great deal of freedom and trust. At Bloomreach we don’t clock in and out, and we have neither corporate rules nor long approval processes. This freedom goes hand in hand with responsibility. We are interested in results from day one.
  • We have defined our 5 values and the 10 underlying key behaviors that we strongly believe in. We can only succeed if everyone lives these behaviors day to day. We’ve embedded them in our processes like recruitment, onboarding, feedback, personal development, performance review and internal communication.
  • We believe in flexible working hours to accommodate your working style.
  • We work remote-first with several Bloomreach Hubs available across three continents.
  • We organize company events (summits) twice a year to experience the global spirit of the company and get excited about what’s ahead.
  • We have a friendly atmosphere and motivated colleagues who love what they do.
  • The Bloomreach Glassdoor page elaborates on our stellar 4.5/5 rating.

Personal Development:

  • We have a People Development Program — participating in weekly personal development workshops on various topics run by experts from inside the company. We are continuously developing & updating competency maps for select functions.
  • Our managers are strongly encouraged to participate in the Leader Development Program to develop in the areas we consider essential for any leader. The program includes regular comprehensive feedback, consultations with a coach and follow-up check-ins.
  • Bloomreachers utilize the $1,500 professional education budget on an annual basis to purchase education products (books, courses, certifications, etc.)
  • Our resident communication coach Ivo Večeřa is available to help navigate work-related communications & decision-making challenges.

Well-being:

  • The Employee Assistance Program — with counselors — is available for non-work-related challenges.
  • Subscription to Calm – sleep and meditation app.
  • We organize ‘DisConnect’ days where Bloomreachers globally enjoy one additional day off each quarter, allowing us to unwind together and focus on activities away from the screen with our loved ones.
  • We facilitate sports, yoga, and meditation opportunities for each other.

Compensation:

  • Stock options are granted depending on a team member’s role, seniority, and location.
  • Everyone gets to participate in the company’s success through the company performance bonus.
  • We offer an employee referral bonus of up to $3,000 paid out immediately after the new hire starts.
  • We celebrate work anniversaries — Bloomversaries!

If this position doesn’t suit you, but you know someone who might be a great fit, share it – we will be very grateful!