The GitLab DevOps platform empowers 100,000+ organizations to deliver software faster and more efficiently. We are one of the world’s largest all-remote companies with 1,800+ team members and values that guide a culture where people embrace the belief that everyone can contribute.

Location – This position is 100% remote, based in North America.

Don’t have a ton of knowledge about GitLab yet? Don’t worry. We have an extensive onboarding and training program at GitLab and you will be provided with necessary DevOps and GitLab knowledge to fulfill your role.

What you’ll do in this role

  • Extends that of the Accounts Receivable Associate responsibilities
  • Assist billing team with day to day escalations
  • Post customer cash receipts and support with month end reconciliation reporting
  • Support collections of accounts by contacting customers as needed and make recommendations for account escalations
  • Support cash receipt forecasting goal/actual reporting
  • Manage global AR portfolio of all billing accounts less than 100K USD
  • Coordinate with AR Lead on weekly collections goals
  • Support AR Lead with AR projects and system optimization targets
  • Perform additional duties as assigned

We’re looking for

  • Extends that of the Accounts Receivable Associate requirements
  • 5+ years accounts receivable experience
  • 1-2 years in SaaS/software preferred
  • Ability to work and achieve deadlines independently
  • Solid understanding of accounts receivable and financial concepts
  • Strong analytical and problem-solving skills
  • Strong working knowledge of business systems
  • Excellent verbal and written communication skills and ability to collaborate with cross-functional teams.
  • Able to work in stressful situations with firm deadlines
  • Ability to use GitLab
  • A shared interest in our values, and working in accordance with those values

Also, we know it’s tough, but please try to avoid the ​​confidence gap​.​​ You don’t have to match all the listed requirements exactly to be considered for this role.

Hiring Process

To view the full job description and hiring process, please view our​ ​handbook​. Additional details about our process can also be found on our ​hiring page​.


For Colorado residents: The base salary range for this role’s listed level is currently $42,000 – $76,500   for Colorado residents only. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, and alignment with market data. See more information on our benefits and equity. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. Disclosure as required by the Colorado Equal Pay for Equal Work Act, C.R.S. § 8-5-101 et seq.