Our number one focus is to help brands build genuine human connections with their consumers. We partner with our clients to find business solutions through human interactions driven by data and insights. We use insights to form strategy, then execute across all areas of social, including community management, listening, content, reporting, and crisis management.

We are The Social Element – a place where everyone has a voice. Diverse in our make-up and inclusive in our thinking; this has been who we are from the get-go. We strive to create a place where everyone is celebrated and has the opportunity to shine. We feel ready and excited to bring our whole selves to work. #genuinehumanconnections

We are currently looking for a Social Content Director in North America who is a proven, creative, social media expert who is ready for the opportunity to define and develop our growing creative service.

As a Social Content Director you will be the perfect mix of leader, storyteller, and doer; able to create the vision for the team, lead the development of content creators and create social-first content that helps our clients achieve their goals.


  • Set the creative vision – In partnership with the VP of Social Innovation, you will set the vision for The Social Element’s growing Creative Team, ensuring that we’re competitive and first-class in the evolving world of social content.
  • Implement Creative Ownership and Execution – Think, lead and do by actively contributing to creation of deliverables including creating graphic and video content, overseeing and executing photo shoots, content editing, etc. Own creative work through the lifecycle of a project – for concept to development, to client pitching, creating, refining and delivering.
  • Be a Social Native and Trend Spotter – Stay on top of the latest platform updates and social culture trends. Identify the right moments for clients to join a trend, and create the unique content for moments for clients to lead the trends.
  • Own Team Development – Lead development of the Social Content Creators, guiding them to achieve goals and assist in supporting their professional development. Lead in the hiring and contracting of additional creative team members in conjunction with creative vision.
  • Nurture Strategic Partnerships – Partner closely with Strategy to turn insights into strong performing creative. Provide strategic and creative feedback and lead brainstorms and concepting. Develop creative executions based on strategic insights and briefs.
  • Influence in Thought Leadership and Be a Client Leader – Serve as a thought leader in the social industry and with clients, helping to unlock ways to creatively achieve their goals and connect with their audiences.
  • Be a Presentation and Storytelling Expert – Support your content recommendations through strong written, editing, presentation, and communication skills. Leverage creative elements to captivate audiences and convey complex thoughts, emotions, and events simply and beautifully.


  • Passionate and proven in the social space
  • Avid and passionate social media user with an interest and curiosity in internet culture and on top of the latest Tik Tok and Instagram memes.
  • An extension of your clients own creative teams where you are able to support and sell-in unique ideas to your clients
  • A leader in the agency creative space by partnering with valuable insights to create stand-out creative
  • Solutions orientated collaborator who is able to being new creative solutions to clients
  • Confidence and gravitas in pitching content ideas to clients and internal stakeholders
  • Creative thought leader who is passionate about the creative process and the achievements you make


  • Extensive experience of creative leadership for social media platforms including stills, GIFS, and short form video
  • An existing portfolio or real-world social content work, including client case studies, is required
  • Proven track record of creative talent management and new business pitching
  • Exceptional presentation skills are required
  • Existing freelance contacts preferred
  • Experience with digital photography and retouching, familiar with leading photoshoots
  • Proficiency with Adobe Photoshop, Illustrator and InDesign
  • Expert foundation in photography, video, typography, layout and illustration
  • Proficiency with a wide array of Adobe Creative Suite programs will be valued
  • Take pride in what we do, what we create, in The Social Element and in our community.
  • Naturally inclusive, collaborative and with a positive can-do attitude


Please note these benefits are US employees only.

🏠 100% Remote working

🌞 36 days of holiday (including the bank holidays) Increasing with length of service up to a maximum of 36 days PTO.

🎂 Birthday off

🐕‍🦺 Annual Occasion Day off for an important event (such as helping a new pet settle, your wedding or moving home)

🙏 1 Volunteer day off

😷 Paid Sick time off

⚕️ Group Insurance Medical plans with generous employer contribution, including one plan that is employer covered🤓 Dental and Vision plans 🏦 FSA & HSA Options, with employer contribution to HSA on select plans👴🏽👵 401k with employer matching🌡️ Employer Paid Long-Term/Short-Term Disability🧑‍🤝‍🧑 Enhanced family friendly policies

😴 Career Break: After 1 year’s service, can take between 4 weeks and 1 year unpaid leave.

👩‍⚕️ Wellbeing Support

🏖️ Flexible Fridays (Working half day)

The Social Element Values

Work according to the company values

Do it Well 💪

Be One Team 🧑‍🤝‍🧑

Do the Right Thing ✔️

Keep Pioneering 💡

Make Them Smile 😃

Our Diversity, Equality & Inclusion Commitment

We are proud to be an Equal Opportunity employer. Our recruitment process is fair, transparent and based on merit, skill and experience related to the role. We welcome applications from diverse and under-represented groups regardless of their background.

We value having divergent thinkers who bring various experiences and viewpoints to the table at The Social Element. We strongly encourage members of underrepresented groups to apply.

We are also able to make reasonable adjustments throughout the full recruitment process so we invite you to identify any additional support that you may require to ensure you are supported throughout the full process.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates, so even if you feel you don’t fulfil all the requirements, we encourage you to still apply — we’d love to hear from you! 🙂


If all this sounds like you, simply upload your CV/resume and a cover letter (or a link to your cover letter video if you prefer). *Make sure to include the following details in your cover letter/video, or we won’t be able to process your application:

  • Details of your personal/professional experience in social media
  • A brief overview of your creative experience within the social media industry
  • Why you are interested in being part of our team at The Social Element

***If you would prefer to submit your application in a different format, please feel free to get in touch with us at [email protected] and we will be happy to assist you in any way we can.

We are excited to receive your application! ❤️