Upwork ($UPWK) is the world’s work marketplace. We serve everyone from one-person startups to over 30% of the Fortune 100 with a powerful, trust-driven platform that enables companies and talent to work together in new ways that unlock their potential.

Last year, more than $3.3 billion of work was done through Upwork by skilled professionals who are gaining more control by finding work they are passionate about and innovating their careers.

The award-winning Upwork Legal & Policy team aims to be a highly cohesive and communicative team that, among other things, loves to work on cutting-edge legal issues, generate creative business solutions to enable the company’s continued growth in a compliant manner, enable the new world of remote work for millions of independent professionals and clients globally in over 180 countries, and has a passion for what we do.  The Upwork legal team won The Recorder’s prestigious 2016 Legal Department of the Year (Emerging Companies) award and the 2021 American Legal Technology Award for Law Department of the Year.  The team has also been recognized by The Financial Times as One of Top 25 Most Innovative In-House Legal Teams in North America.

This unique in-house opportunity is tailor-made for a contracts manager who enjoys autonomy and thrives on making an impact.   You will be the company’s first contracts manager directly supporting the sales growth org which manages and supports Upwork’s existing enterprise customers.  You will work closely with Upwork’s commercial attorneys and others on the legal team to assist our sales org with contract needs and improvements to  existing processes and procedures.  You will lead the review, negotiation, documentation and analysis of a broad range of sales agreements, including master subscription agreements, renewals, amendments, statements of work, change orders, and other agreements required by customers, and will directly interface with internal clients and cross functional partners.

The Upwork Legal & Policy team is one that believes each of its team members is super equipped to figure out the hardest problems with minimal supervision.  The team prides itself on being enablers for the business, our colleagues, and our users—their success is our success.  The team also likes to laugh a bunch too.  We are not micromanagers, not know-it-alls, and not empire builders.

Your Responsibilities:

  • Work directly with internal partners and external parties to draft, review, and/or consult on a range of commercial agreements.
  • Help the commercial team scale, working within the legal department and cross functionally to prepare, implement, and refine forms, playbooks, systems, trainings, processes, and procedures.

What it takes to catch our eye:

  • 4+ years of work experience in agreement review, negotiation, drafting, management, and administration.
  • Experience reviewing, drafting, negotiating, and managing agreements including: master agreements, renewals, amendments, order forms, data privacy addendums, NDAs, SOWs, etc.
  • Ability to understand legal, risk and business impacts to contract language.
  • Ability to independently identify issues, identify and triage the impact and urgency of agreement issues, and understand the business and business objectives.
  • Prior in-house experience, especially at a high growth tech / SaaS company.

For all remote roles and roles based in California/Washington: The annual base salary for this position ranges from $116,000 – $156,000.  Additionally, this position is eligible for the annual bonus plan or sales incentive plan and eligibility to participate in our long term equity incentive program.

Come change how the world works.

At Upwork, you’ll shape talent solutions for how the world works today. We are a remote-first organization working together to create exciting remote work opportunities for a global community of professionals.  While we have physical offices in San Francisco and Chicago, currently we also support hiring of corporate full-time employees in 19 states in the United States. Please speak with a member of our recruitment team to determine whether you are located in a state in which we are hiring corporate full-time employees.

Our vibrant culture is built on shared values and our mission to create economic opportunities so that people have better lives. We foster amazing teams, put our community first, and have a bias toward action. We encourage everyone to bring their whole selves to work and grow together through development opportunities, mentorship, and employee resource groups. And oh yeah, we’ve also got amazing benefits – including medical insurance for you and your family, unlimited PTO, 401(k) with matching, 12 weeks of paid parental leave, and a generous Employee Stock Purchase Plan. Check out our Life at Upwork page to learn more about our benefits and the employee experience.

Check out our Life at Upwork page to learn more about the employee experience.

Upwork is proudly committed to recruiting and retaining a diverse and inclusive workforce. As an Equal Opportunity Employer, we never discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.