VP of Marketing Operations & Performance

At ExtraHop, we’re on a mission to help organizations achieve complete visibility, real-time threat detection, and proactive security through cutting-edge network detection and response (NDR) technology. Our NDR product is a market leader, providing our customers with the ability to detect, investigate, and respond to threats faster than ever before.

We’re proud of the work we do and the recognition we’ve received, including our recent Gartner Peer Insights award, which reflects the trust and satisfaction our customers have in our solutions.

If you’re passionate about innovation, dedicated to protecting digital infrastructures, and ready to make a real impact, we invite you to join our team and help us shape the future of cybersecurity.

Position Summary

The VP, Marketing Operations & Performance is an experienced strategy and operations leader who works directly with our Chief Marketing Officer and the leadership team to drive key strategic initiatives and programs across the global marketing organization. You will work closely with marketing and cross-functional teams to help shape strategic GTM plans and oversee operational excellence for marketing at ExtraHop. You strive for efficiency and scalability in everything you do and are seen as a reliable, creative problem-solver by your stakeholders and peers. Demonstrated excellence in B2B revenue marketing is a must.

Key Responsibilities

• Craft and sustain KPIs that each functional area of the Marketing team needs to execute effectively within the context of the larger functional goals.
• Build forecasts and projections regarding the expected ROI on marketing campaigns, traffic, user acquisition, and other marketing areas that require robust and rigid financial analysis.
• Work with the BI team to extrapolate insights and turn those insights into an actionable strategy that the marketing team can leverage to create & optimize marketing initiatives.
• Create a thoughtful, clear, metrics-driven approach to tracking, monitoring, and evaluating the impact and effectiveness of all programs and initiatives.
• Set the operating, planning, OKRs, and reporting rhythm for the CMO and the rest of the Marketing Leadership team.
• Keep leaders accountable for setting consistent, high-impact goals and sharing back ‘wins and learns’ with the broader organization.
• Support the GTM planning processes to develop tightly aligned GTM plays across product, sales, and marketing.
• Identify areas where technology and automation can drive increased efficiency and repeatable processes, accelerating the launch of marketing campaigns.
• Drive internal communications and adopt new programs and processes that impact global marketing and cross-functional teams.
• Help facilitate effective training on Marketing-related topics to ensure all relevant stakeholders are properly educated on infusing the best marketing tactics into their content, initiatives, and products to maximize impact.
• Act as a high-level project manager for all of the marketing-related initiatives
• Inspire, grow, and nurture a global team of engaged marketing professionals who deliver on our goals.
• In partnership with the CMO, manage responsible investment and resource allocation (headcount and budget) across the marketing leadership.
• Work with key business leadership across the globe to understand future marketing plans and develop a strategy to deliver on these plans. Tailor strategies to local markets as necessary.
• Ensure the team maximizes all campaigns’ impact by maintaining organized playbooks, automated systems, and dashboards that track success/failure and learnings.
• Develop, implement, and oversee budget tracking across the marketing functions.
• Sees around corners, and helps spot and remove barriers to current and future success through people, processes, data, insights, and technology.

Required Qualifications

• Bachelor’s degree or equivalent experience
• 15+ years of experience working in a strategy or operations function, 5+ years of experience managing people and growing teams
• Ability to digest and distill complex information & and ideas, organize them into an actionable and measurable plan, and communicate them at all levels
• Experience influencing and collaborating with senior leaders and stakeholders in a large, matrixed organization
• Track record of setting, meeting, and exceeding pipeline goals
• Data-driven and customer-obsessed
• Superior communication skills coupled with the ability to establish and maintain effective relationships with employees, vendors, partners, managers
• Excellent collaboration and communication skills with the ability to create and deliver presentations to senior executives
• Player-coach mentality with the ability to develop strategy and plan in a matrixed environment and then be hands-on executing
• Strong cross-functional collaboration across all departments of the company
• Ability to exercise tact and diplomacy to resolve sensitive matters
• Ability to engage and inspire team to greater performance targets
• Critical thinking and problem-solving skills
• Excellent verbal and written communication skills
• Excellent team-building skills
• Strong decision-making skills
• A proactive (not reactive) approach
•  Sense of urgency in everything they do
• Flexible and have the ability to adjust quickly to changing demands or strategies
• Creative – always thinking outside the box and highly strategic
• Highly motivated team player
• Known for creating best-in-class global processes that allow teams to execute successfully
• Confidence and ability to partner and influence at executive management / C-level
• Able to work in a fast-paced environment with demonstrated ability to coordinate multiple competing tasks and demands and work under tight deadlines with evolving priorities
• Detail-oriented, excellent follow-through ability to deliver multiple tasks and priorities
• Agile and adaptable to change and innovation
• Calm under pressure
• Motivated self-starter

$177,000 – $240,000 + benefits+ options

Applicants must be authorized to work for ANY employer in the U.S.  We are unable to sponsor or assume sponsorship of an employment Visa at this time.

ABOUT EXTRAHOP 

ExtraHop is the cybersecurity partner enterprises trust to reveal the unknown and unmask the attack. We’re on a mission to protect and propagate trust by revealing the cybertruth, and we partner with every customer, every day, to uncover it. Our Reveal(x) 360 platform is the only network detection and response solution delivering the 360-degree visibility needed to see everything on the network. When organizations have full network transparency with ExtraHop, they can see more, know more, and stop more cyberattacks.