Independent Contractor
KORINN L. CLARK
Oakwood, OH | (516) 270-5233 | [email protected]
LinkedIn: linkedin.com/in/linkedin.com/in/korinn-clark-475523221
PROFESSIONAL SUMMARY
Dynamic and community-focused professional with an academic background in Public Relations
and proven experience managing digital platforms, online engagement, and stakeholder
communications. Adept at fostering welcoming, organized, and highly interactive online spaces
while working autonomously in fully remote, asynchronous environments. Skilled at translating
user sentiment into actionable feedback, resolving disputes with empathy and clarity, and
upholding strict brand guidelines. Passionate about cultivating vibrant, inclusive communities
and driving long-term player advocacy for Colonist.
CORE COMPETENCIES
Community Engagement: Digital Space Moderation, User Sentiment Analysis, Event
Coordination, Brand Advocacy.
Communication & PR: Public Relations Strategy, Active Listening, Conflict Resolution,
Copywriting.
Asynchronous Operations: Self-Directed Project Management, Technical Documentation,
Workflow Automation.
Cross-Functional Alignment: Translating User Feedback for Product Teams, Safeguarding
Intellectual Property.
Tools & Platforms: Discord, Notion, Microsoft 365, Figma, GitHub, Digital Communication
Layouts.
PROFESSIONAL EXPERIENCE
FOUNDER & COMMUNITY LEAD The Krafted Haven & Hidden Haven Threads | 2023 –
Present
Built and managed the digital footprint for an independent e-commerce brand, directly driving
online customer engagement, loyalty, and brand advocacy.
Monitored multi-channel user interactions and feedback metrics, quickly identifying and
resolving customer inquiries to maintain a 100% positive reputation.
Developed cohesive visual assets and digital layouts to establish an inviting, structured, and
consistent online presence.Operated completely autonomously in a self-directed environment, prioritizing high-impact
outcomes and community growth over set hours.
INDEPENDENT CONTRACTOR Community Relations & Behavioral Documentation | 2021 –
Present
Managed sensitive, high-trust digital reporting environments, utilizing structured observation to
analyze and map user community dynamics.
Served as a primary point of contact for diverse participant networks, resolving interpersonal
friction and maintaining a supportive, inclusive atmosphere.
Synthesized qualitative community feedback into highly structured, actionable operational
reports to help improve programmatic accessibility.
SENIOR ADMINISTRATIVE & COMMUNICATIONS COORDINATOR TYJA | 2019 – 2020
Facilitated cross-departmental communications and digital community tracking systems,
significantly optimizing workflow transparency.
Authored public-facing summaries, visual communication briefs, and internal procedural reports
for leadership and team members.
Maintained strict adherence to standard operating procedures to ensure data integrity and
quality assurance across fast-moving channels.
EXECUTIVE ASSISTANT & BRAND COORDINATOR FISLL (NBA Licensee) | 2017 – 2018
Coordinated high-priority corporate calendars and stakeholder touchpoints while strictly
safeguarding public brand continuity.
Handled sensitive licensed assets and intellectual property for a major global sports brand
under strict compliance guidelines.
EDUCATION
B.A. in Public Relations (Minor: Deaf Studies) – SUNY New Paltz
M.S.Ed. in School Counseling – St. John’s University
TECHNICAL & COMMUNITY TOOLKIT
Communication & Design: Public Relations Writing, Peer-to-Peer Moderation, Figma, Interface
Layout Tools.
Collaboration & Systems: Discord Community Ecosystems, Notion Database Management, GitHub, Microsoft 365