Overview

Do you like breaking things on purpose? Gremlin is seeking an inquisitive Sr. Product Manager to join our team. We are building cutting edge solutions to cause controlled chaos and expose weaknesses in the production systems of our customers. A natural curiosity about what can and does go wrong when operating production systems at scale are paramount to this role.

As a Sr. Product Manager at Gremlin, you’ll work closely with our engineering team to define, design, and build products from conception to launch. As part of the Product team, you are the hub between all roles, such as Engineering, Sales, Marketing, PR, and Finance, bridging the technical and business gap as you design services that our customers love. You are detail oriented, can break down complex problems, and have a track record of getting things done.

In this role, you’ll get to:

  • Understand the market, competition, and customer requirements in depth
  • Identify market opportunities, build business cases, and execute product vision and strategy
  • Work efficiently and collaboratively within a remote culture to deliver new products and features
  • Meet with customers, attend and speak at conferences, and be involved with the community

We’ll expect you to have:

  • Technical background in computer science, infrastructure, and cloud computing via relevant work experience
  • Have considerable technical authority of your own in the above areas
  • at least 5 years of experience in a Product Management role
  • Experience working on enterprise products
  • Excellent problem-solving, organizational, analytical skills, with proven ability to take initiative

Bonus Experience:

  • Experience with Site Reliability Engineering or Chaos Engineering
  • Have been on-call and participated in an incident management program
  • Demonstrated ability to achieve strategic goals in an innovative and fast-paced environment and to evolve product strategy based on research, data, and industry trends

*If you don’t think you meet all of the criteria below but still are interested in the job, please apply. Nobody checks every box—we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.*

Benefits:

  • Competitive compensation
  • 401k Match
  • Stock Options
  • Flexible PTO
  • Competitive benefits package, including medical, dental, and vision insurance
  • Team Activities (currently virtual due to Covid-19)

About Gremlin:

Employees at Gremlin have the unique chance to be at the forefront of a new IT practice, Chaos Engineering, just as the industry is beginning to adopt it. Our team is growing and you have an opportunity to join us as we transform how companies like Target, Twilio, National Bank of Australia, and many more build reliable software.

“Gartner anticipates that 40% of organizations will implement chaos engineering practices as part of DevOps initiatives by 2023, reducing unplanned downtime by 20%.”
Source: https://www.gartner.com/smarterwithgartner/the-io-leaders-guide-to-chaos-engineering/

Chaos Engineering helps engineers test large computer systems to discover system problems before those problems cause outages. This is a foundational approach for every company that provides mission-critical, always-online services. Gremlin provides a platform that makes the practice much faster to implement and easier to use for both large and small enterprise customers.

Our founders, Kolton Andrus and Matthew Fornaciari, lived and breathed incidents, on-call, and Chaos Engineering at Amazon and Netflix. As “Call Leaders,” they were responsible for guiding teams through analyzing and resolving global outages. After a decade of developing and advocating Chaos Engineering internally, in 2016 they decided to make what they had learned available to a wider set of enterprise companies and launched Gremlin.

Since then, Gremlin has built an incredible team of industry veterans and people eager to learn from one another while pushing the entire industry forward to new heights. We’re backed by top-tier investors Index Ventures, Amplify Partners, and Redpoint Ventures. Our customers love us, and we’re thrilled to be a partner in their success.

At Gremlin, we value:

  • OUR CUSTOMERS – We won’t be a company if our customers aren’t thrilled. We live and die by our customers, so they come first.
  • ACTION – We favor small experiments to gather data rather than over-analyzing a situation. Getting stuff done always beats talking about getting stuff done.
  • CONTEXT, NOT CONTROL – We hire autonomous adults with good judgement. We provide them with the context to make smart decisions. We don’t micromanage.
  • BEING VOCALLY SELF-CRITICAL – We all make mistakes, we all have ways in which we can improve. We own that upfront, and honestly discuss ways in which we’ve personally made mistakes and can get better. Then, we encourage and help one another succeed at doing so.
  • DIVERSITY, EQUITY, & INCLUSION – We are at our best when we encourage and include the thoughts and voices of people from many diverse backgrounds into our strategy and execution. We recognize that systemic racism and gender bias are real and that we aren’t perfect, so we actively work to encourage the difficult conversations, to listen, and to change as we discover our blind spots so that Gremlin is a company all of us feel proud to be a part of.
  • FRUGALITY – We are working to build a profitable company and create a new practice in the industry. We spend money on the right things, like making sure employees have the tools they need to be successful and the company has what it needs; we simply choose not to waste what we have and not to buy what we don’t actually need.

You are welcome at Gremlin for who you are. The more voices and ideas we have represented in our business, the more we will all flourish, contribute, and build a more reliable internet. Gremlin is a place where everyone can grow and is encouraged. However you identify and whatever background you bring with you, please apply if this sounds like a role that would make you excited to come into work everyday. It’s in our differences that we will find the power to keep building a more reliable internet by building and designing tools used by the best companies in the world.

We can’t wait to meet you!