Impact Learning & Evaluation Director

Overview

The Change.org Foundation supports citizens, in particular from marginalized communities, to become civic leaders and create transformational change in their communities. With partner organizations in 20 change.org countries, a growing program to empowering women civic leaders,  our model is a proven engine for social change and citizen leadership, with incredible potential to grow.

The Foundation is a learning organization: we learn from our users, teams and partners about how to create effective social impact, and we want the knowledge we produce to be open and shared, so it is turned into social impact at scale  everywhere. And we are looking for a Director of Impact Learning & Evaluation to bring this work to the next level.

Reporting to the Global Executive Director of the Foundation, the Director of Impact Learning & Evaluation will lead the Foundation’s work to measure and provide cutting edge analysis on social change impact and citizen engagement. The Director will manage a small learning team and will work closely with a global team of staff, strategic partners and external stakeholders to identify opportunities to develop, implement and assess the Foundation’s impact, learning and evaluation.

The ideal candidate is a “hands-on”, low ego, solution oriented leader who will be able to work across all teams within the Change.org Ecosystem to plan and refine impact strategies,  balancing the need for localization within the framework of a global organization.

Their key responsibilities include, but are not limited to:

 

Impact Learning, Monitoring and Evaluation

• Leverage insights from our research and evaluation and refine our impact framework, strategies and initiatives across the Foundation, its partners and grantors.
• Identify priorities for in-depth learning and evaluation across the organisation.
• Develop appropriate evaluation and learning methodologies to meet the Foundation’s needs, and develop quality team learning experiences that are actionable and responsive to the organisation’s mission and impact strategy.
• Build the Foundation’s impact data infrastructure, to enable the collection, analysis, and synthesis of impact data, to evaluate and inform the organisation’s impact strategy.
• Collaborate with Foundation’s partners in countries to build their learning capacity and support their impact measurement and evaluation approaches to advance the organisation’s mission and strategy.
• Lead and manage the program evaluation, performance measurement,  data management and analysis for the assessment of existing grant funded programs.

Planning and strategy

• Report on progress and critical lessons learned to advise Foundation’s leadership and the Board
• Ensure that learning and evaluation results are integrated into ongoing work as well as future strategy and planning.
• Work with Foundation leadership and key staff members to inform an annual planning process, which includes gathering impact data from across the Foundation, assessing progress to date, analyse the current context and opportunities, and identification of annual priorities.
• Build the Foundation’s thought leadership strategy.

Management

• Lead and manage the Impact Learning and Evaluation Team.

External representation

• Identify, build, strengthen partnerships with external partners relevant for the Foundation’s impact work
•  Represent the Foundation to share insights emerging from our work and build our credibility as thought leaders in the social impact sector globally.

We are looking for a person who is excited about challenges and willing to take on other ad hoc projects as needed – we have a ton of fun ideas and need your help to make them happen!

Skills: 

The Director of  Impact Learning and Evaluation should have strong analytical, strategic, collaboration, and leadership skills, as well as an understanding of how to build a learning organization that embraces continuous improvement to create impact. These are the key capabilities we’re looking for:

• You use facts and available information to develop logical assumptions, and discriminate between important and unimportant details, recognize inconsistencies between facts and/or data, and draw correct inferences from information at both macro and micro level.
• You apply rigorous and field-accepted approaches to  research, measurement and evaluation.
• You are willing to deep dive into our dataset and find information by being creative with data manipulation.
• You use a combination of qualitative and quantitative insight generation to highlight social impact
• You are great at  building strong relationships and  have a demonstrated ability to collaborate well, developing and maintaining effective working relationships with team members and external partners through strong interpersonal skills..
• Excellent project management skills & attention to detail.
• Excellent written and oral communication skills, including the ability to distill and explain complex concepts  and effectively communicate key insights and takeaways to diverse audiences.
• Low ego, self-aware, intellectual curiosity and a genuine collaborative spirit.
• Values differences in others, and seeks and values input/ feedback from people of different groups and cultures.
• Self-starter, solution oriented, and self-sufficient in terms of administrative support
• Proficient in English

Additional capabilities we’ll consider: 

• Enthusiastic willingness to help colleagues worldwide with whatever is needed
• Self-motivated individual with a great sense of humor
• Spanish would be a plus

Experience we’re looking for: 

• 7 or more years of experience within high impact, data-driven social sector or philanthropic organizations, with a few of those years involving managing people.
• Understanding multiple approaches to develop social impact-sector evidence
• Experience with handling/manipulating large datasets on excel/google sheet.
• Basic understanding of SQL (Structured Query Languages)
• Demonstrated capacity of translating ideas into action.
• A track record of developing and implementing processes that advance learning across an organization or team.
• Advance knowledge of qualitative and quantitative evaluation methods
• Demonstrated ability to create and implement new learning and evaluation approaches.
• Experience working collaboratively with others across a global organization.

Interested? Great! Here’s what you should know

This is a full-time, permanent position, and we are open to candidates based anywhere. in Africa, Asia or Latin America, as the role will be remote for the foreseeable future. Our team is high impact, low ego, and has an amazing culture to be part of!

Our compensation philosophy is rooted in pay equity and transparency. The Change.org Foundation is a global organization, and salaries are adjusted for cost of labor in each city as well as role level.

We especially encourage applicants of different backgrounds, cultures, genders, experiences, abilities and perspectives to apply. We’re actively working to increase the diversity of experience and perspectives on our team and are looking for someone who can help continue to lead that process.

The Change.org Foundation is committed to being a diverse and inclusive workplace. Everyone says this, right? Well, we mean it – we invest in serious programs to bring in and support women and people of color, we have in-person onboarding experiences and affinity groups to help everyone feel included, we regularly celebrate the heritage of all staff, and we believe strongly in consistent, fair, and transparent salary scales to help level the playing field. All qualified applicants will receive consideration for employment without regard to race, color, national origin, or disability or veteran status.