Overview
Cloudbeds provides the platform that powers hospitality, driving streamlined operations, increasing reservations and revenue, and enabling memorable guest experiences for lodging businesses of all sizes and types. Named the No. 1 PMS and No. 1 Hotel Management System by Hotel Tech Report in 2022, Cloudbeds is trusted by properties across the globe for its award-winning front desk, revenue, distribution, guest acquisition and guest engagement solutions seamlessly combined in a single unified system.
Behind the Cloudbeds platform is a growing team of 700+ employees distributed across 40+ countries speaking 30+ languages. From data architects to UX designers, integrations managers to payments experts, former hotel managers to former OTA executives, our team comprises the brightest minds in technology and hospitality working to solve the industry’s biggest challenges.
From the beginning, we’ve believed that our people are our greatest asset, so we founded the company as #RemoteFirst, #RemoteAlways with shared core values that allow our team to thrive. This means we:
- Hire the best people around the world;
- Emphasize the value of results over hours put in;
- Provide flexibility in working hours and locations;
- Foster an inclusive environment that celebrates bold thinking and diverse perspectives;
- Offer open vacation policies, free LinkedIn Learning, and other benefits that promote well-being and professional development.
Together we’re on a mission to power every property in the world and to do that, we need to find the best talent in the world. That’s why we’re on the search for a superstar Director of Inbound Sales.
Location: Remote – North America or Western Europe
Together with the VP of Sales, the Director of Inbound Sales will lead the Inbound sales department in development, expansion & profitability. The primary focus of this role is to ensure that revenue metrics are being attained by the Inbound sales teams by ensuring that we perfect the go-to-market strategy.
The Director of Inbound Sales will enable Cloudbeds’ revenue growth by developing strategic sales priorities focusing on increasing sales effectiveness and profitability through Inbound training initiatives. Expansion in all facets including markets, verticals & product offerings. Cultural stability maintaining a fun & successful work atmosphere aimed at redefining the modern-day work environment.
Responsibilities and Duties:
The Director of Inbound Sales is primarily responsible for supporting the VP of Sales, and overseeing Inbound Sales Managers (and their direct reports) to achieve Cloudbeds revenue growth objectives. The position is accountable for the profitability, efficiency, effectiveness, scalability & expansion, team and leadership development, and performance measurement of the Inbound sales team.
Goals:
- Ensure that each region is operating to its maximum potential and exceeding revenue targets with a balanced attainment ratio.
- Develop Inbound management playbook in order to standardize best managerial practices for Inbound and continued leadership training & development of Inbound Sales Managers (ISM) and Inbound Sales Executives (ISE).
- Driving Inbound and Inbound sales/marketing strategies in advance results in increased performance.
- Work with marketing, sales ops, and partnerships to ensure the Inbound sales team achieves the optimal balance between revenue sources.
- Lead the expansion of Cloudbeds into new markets, verticals & products whilst adhering to the company’s hiring targets. Special emphasis on mid-market “Strategic Sales” team.
- Continued optimization of the hiring, onboarding & ramp-up of all new team members.
- Maintain and support a culture of fun and success that’s in line with the Cloudbeds mission of re-defining the modern-day work environment.
- Work with the Director of Customer Success to increase sales acumen for implementation & support staff
- In conjunction with the sales enablement team, implement an industry-leading training program resulting in the increase of all conversion rates and ASP.
- Alleviate responsibilities and duties from the VP of Sales and Inbound Sales Managers:
- Be a point of review for other department proposals that need buy-in/approval from the Sales department
- Run and prepare weekly sales leadership team calls and handle daily issues raised and blockers from Inbound Sales Managers
- Perform final applicant reviews of new hires
Our company culture supports flexible working schedules with an open Paid Time Away policy and gives all team members the opportunity to travel and work remotely with great people. If you think you have the skills and passion, we’ll give you the support and opportunity to thrive in your career. If you would like to be considered for the role, we would love to hear from you!
Company Awards to Check Out!
- Fastest Growing Companies | Inc. 500 (2018 & 2019)
- Best Places to Work | Inc Magazine (2017 & 2018)
- Best Places to Work | HotelTechReport (2018, 2019, 2020, 2021)
- Best Property Management System | HotelTechReport (2021, 2022)
- Best Hotel Management Software | HotelTechReport (2022)
- Start-Ups to Watch | Forbes (2018)
- Best Startup Employers | Forbes (2020, 2022)
- Technology Fast 500 | Deloitte (2019, 2020, 2021)
- Top 100 North America | Red Herring (2020)
- Connect MIP Award (Technology)
Cloudbeds is proud to be an Equal Opportunity Employer that celebrates the diversity in our global team! We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
